Fixihome Service - On-Demand Home Service Flutter App with Complete Solution

Privacy Policy

Privacy Policy for FixiHome

Effective Date: 18 Sept 2024

At FixiHome, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our services. By using FixiHome, you agree to the terms described in this policy.

1. Information We Collect

We collect personal information to provide, improve, and personalize our services. The information we collect includes:

Personal Information: When you register for an account, we may collect your name, email address, phone number, and address.
Service Information: Details about the services you request, including your location and preferences.
Payment Information: For payment processing, we collect billing details such as credit card or bank account information. We use secure third-party payment processors to handle transactions.
Device Information: We may collect information about the device you use to access FixiHome, including IP address, browser type, and operating system.
Location Data: To connect you with local professionals, we may collect and process your location data, with your consent.
Usage Information: We collect information about how you interact with the app, such as features used, pages visited, and the time spent on our app.

2. How We Use Your Information

We use the collected information to:

Provide and manage our services.
Match you with the appropriate service professionals based on your location and preferences.
Process payments and send you transaction-related communications.
Improve the functionality and performance of FixiHome.
Respond to your customer support inquiries.
Send you updates, promotional offers, and other communications related to our services (you can opt-out at any time).
Analyze app usage to enhance user experience and improve our services.

3. Sharing Your Information

We may share your information in the following situations:

Service Providers: We share your information with service professionals and partners who help fulfill your service requests.
Third-Party Services: We use third-party tools (e.g., payment processors, analytics services) that may collect, process, and store data on our behalf.
Legal Requirements: We may disclose your information to comply with legal obligations, protect our rights, and respond to legal processes.
Business Transfers: In case of a merger, acquisition, or asset sale, your personal information may be transferred to the new entity.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights and Choices

You have the right to:

Access and update your personal information by logging into your account.
Request deletion of your account and personal data.
Opt-out of receiving marketing communications.
Control the collection of your location data through your device settings.

6. Cookies and Tracking Technologies

FixiHome may use cookies and similar tracking technologies to enhance your experience and analyze how you use our services. You can control cookies through your browser settings.

7. Children’s Privacy

FixiHome is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected data from a minor, we will take steps to delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant updates. We encourage you to review this policy periodically to stay informed about how we protect your data.